Privacy Policy

Privacy Policy

RG Michael Group Pty Ltd
Effective Date: 6 June 2026

1. Introduction

RG Michael Group Pty Ltd (“RG Michael”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, contact us, or engage our services.

2. Information We Collect

We may collect personal information including:

* Full name
* Phone number
* Email address
* Property address
* Project details and requirements
* Photos, plans, or documents provided by you
* Communication records
* Website usage information

3. How We Collect Information

We collect information when you:

* Submit an enquiry through our website
* Request a quote
* Contact us by phone, email, or social media
* Engage our renovation, flooring, painting, or construction services
* Subscribe to updates or marketing communications

4. Why We Collect Information

We collect personal information to:

* Provide quotations and services
* Respond to enquiries
* Manage projects and customer relationships
* Improve our services
* Send service updates and marketing communications
* Meet legal and regulatory requirements

5. Disclosure of Information

We may share your information with:

* Contractors and subcontractors involved in your project
* Suppliers and service providers
* Professional advisers
* Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your information from:

* Unauthorised access
* Loss
* Misuse
* Disclosure
* Alteration

Information may be stored electronically using secure cloud-based systems and service providers.

7. Website Analytics and Cookies

Our website may use cookies and analytics tools such as:

* Google Analytics
* Meta (Facebook) Pixel
* Other website performance tools

These tools help us understand website traffic and improve user experience.

You may disable cookies through your browser settings.

8. Marketing Communications

We may send promotional communications regarding our services.

You may opt out at any time by:

* Clicking the unsubscribe link
* Contacting us directly

9. Access and Correction

You may request access to the personal information we hold about you.

You may also request corrections if information is inaccurate or outdated.

To make a request, contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

12. Contact Us

RG Michael Group Pty Ltd

Email: info@rgmichaelgroup.com.au

Website: rgmichaelgroup.com.au

Phone: 0493 938 609

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

For a professional renovation company website, I would also add:

* Terms & Conditions
* Website Disclaimer
* Cookie Policy

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